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Return & Refund Policy

  • The returned goods/products will be checked with the receipt together and the goods should be in the good condition.
  • The packaging should also be in original condition in original shipping container as received.
  • If the goods/products has been used or damaged by the customer, there will not be any refund.
  • VistaTech will also not be responsible if your shipment is lost during the return transit.
  • Once we have checked and confirm the goods/products, customer will received their refund within 5 working days after the confirmation.


Please return your purchase to the following address:

Samsung Mobile Segamat by VistaTech

18G, Jalan Kekwa, Kampung abdullah

85000 Segamat, Johor.



Please contact us at cs@pacificvista.com.my or 07-931 1395 if you have any questions or doubts.